John is a former Fire Officer, Training Manager & Station Manager with 32 years of operational experience.

Brief Qualification Overview:
• Advanced Fire Investigation Officer
• Gold Command Support Tutor
• ILM Incident Command assessor
• ILM Diploma in Leadership and Management
• NEBOSH General Certificate
• NEBOSH Fire & Risk Management Certificate
• IOSH Managing Safely

Andy specialises in the theory and application of Emergency Response, Incident Command and Risk Management in both National and International environments.
He is experienced in the delivery of practical training - including teaching students to degree level, and has also worked in the Oil & Gas Emergency Response sector for a number of years.
Operationally, Andy has responded to many of the world’s natural disasters such as: Japanese Tsunami; and the Haiti, Pakistan, Indian, Algerian, Turkish and Armenian earthquakes.

Jonathan has been employed within the emergency discipline of the fire Industry for 31 years, 5 with the Royal Air Force and 26 with Greater Manchester Fire Service (GMFRS), completing his service in March 2019.

In 2014, alongside his role in GMFS, I was engaged by International Fire Investigation Consultants (IFIC,) to take responsibility for the investigation and report of findings, into a number of high value fire related claims.

In 2016, he joined the National Fire Chiefs Council Strategic Steering Group for Fire Investigation and lead the Northwest regional branch promoting best practice and new ideas from the Fire Investigation community.

In 2018, Jonathan joined the board of Directors at United Kingdom Association of Fire Investigators (UK-AFI), part of a small team responsible for creating and delivering national, Multi-Agency conferences and training, to share and showcase cutting edge fire investigation practices.

His career at GMFRS has allowed him to work both as an Operational Incident Commander and to be part of the first team to deliver specialised Fire Scene Investigator Services in Greater Manchester.

• Masters Degree in Fire Investigation (MSc, Anglia Ruskin University)
• National Fire Investigation Course (Fire Service College)
• Certificate in Advanced Investigative Practice (NQF level 7 equivalent)
• Skills for Justice Level 4 Incident Command
• Skills for Justice Level 3 Fire Safety
• Awarded the highest grade of ‘Fellow’ by the Institution of Fire Engineer

Becky has 10 years of Graphic Design experience and is proficient in Adobe Photoshop.
She is also constantly updating and improved course resources and our website.

Brief Qualification Overview:
• BA (Hons) Graphic Communication
• City & Guilds L3 in Education and Training

Michael is driving our new digital first initiative, overhauling all business processes and the customer experience through the use of modern technology.

With a first class honours degree in Digital Technology & Solutions, and over 8 years experience in enterprise IT service delivery, Michael is leading our vision to become fully digital in all our process by Q4 2023.

Before joining us, Michael has worked for the NHS and the University of Central Lancashire whilst also running Northern Creative, a digital transformation and software consultancy company.

Steve has 30 years experience within a local authority Fire and Rescue Service, serving from firefighter through to group manager.

During that time, he has undertaken roles that include fire fighting duties, fire safety inspector, training and development, station and group management and senior project implementation roles.

Neil retired from West Midlands Police in 2018 having achieved the rank of Chief Inspector. During his very varied career he has been a Response Officer, Detective investigating many offence types including homicide and Neighbourhood Policing initiatives.

Getting promoted into the senior ranks in 2009 saw Neil head the two main control room functions, introducing new technology and streamlining activity to improve systems and processes to achieve better outcomes for service users. During this time also saw Neil leading the Command and Control element to the Olympics 2012 for West Midlands Policing Region.

Later in 2012 Neil moved into the newly formed ‘Force Incident Management’ team whereby he, along with 4 colleagues, became permanent ‘Silver Commanders’ for the organisation. As such Neil responded, as the on-duty senior Commander, to many major/critical incidents. He has delivered successful outcomes to sieges (armed and unarmed), pre-planned firearms operations as a Tactical Firearm Commander, Public Order operations including match day command for football games, complex missing person searches, Counter Terrorism activity and large scale community evacuation due to the discovery of a viable device.

Alongside operational command delivery Neil led the Joint Emergency Service Interoperability (JESIP) liaison with colleagues from West Midlands Fire Service (WMFS) and West Midlands Ambulance Service (WMAS). Through 2016 Neil designed and delivered a series of one day command development workshops for WMFS on the use of the Joint Decision Model (JDM). His collaboration led to being awarded a ‘Partnership Award’ from the WMFS Chief Officer. Neil has also been the Commander during very large scale multi-agency exercises with special forces military personnel for MTFA activations.

Neil retains his close links with West Midlands Police to ensure he maintains a CPD approach to his expertise with the JESIP Doctrine, in particular the use of the JDM.

Prior to his career with the force Neil was a Senior Aircraftman in the RAF Fire and Rescue Service for 5 years. He served mainly at RAF Cottesmore, developing a passion for aviation (he owns and fly's a microlight!).